Tag Archives: Ohio Journal

Build your company on culture

Russ Vernon recently contributed a piece to the Ohio Journal that examined how you can focus keeping loyal customers throughout this hard time. It’s important that you stay relevant to your customer base, and keep your focus on your customer. You need to seek gaps that are in your market, in addition to you hiring processes, training and great customer service. So use all of these things not only to sell a product to your customer, but value as well.