At The Mercury, Chris O’Brien looks at why customer service can benefit a company as well as its customers. Providing great customer service can provide powerful moments to learn, interact and gratify customers. It’s a powerful way to interact with your customers and learn what they want. O’Brien goes on to tell of his powerful interactions with Apple customer service, where he did not have to sit on hold nor argue with service agents to solve his problems with his products.
Is good customer service a reason you’ll go back to a company over and over again? Are you providing the type of customer service that will bring customers back to your company over and over again?
Those who are time crunched will soon have a new way to buy music. Those who are now in a bind for time and are bogged down by putting music on their musical devices will have the new option of the slotMusic card. The slotMusic card is a card that will fit into adapters that are frequently appearing on phones and other digital music players. They’ve got a solution for an yet to be stated problem, but believe that the time consuming process of uploading music on to devices will prevail and find a market of its own. Find out more here at Mercury News.
The slotMusic card is a solution for an unknown problem. What other products have you seen companies bring to market before there’s a problem?