Tag Archives: customer service overkill

Customer Service Overkill

Eve Tahmincioglu of yourbiz.msnbc.com, recently did a small survey via Twitter about customer service that’s gone overboard. In her piece, Customer Service Overkill Can Kill You, she asks, “Can there be too much customer service?/is too much attention a miss?” She received a varied response from her Twitter friends, including a few about stores or salesmen that shopper’s avoid. We enourage you to check out Ms. Tahmincioglu’s piece and see if you agree with her thoughts on customer service? What do you think–can customer service go overboard?