Tag Archives: Caleb Hannan

Could segmentation lead to stereotyping?

Caleb Hannan of Seattle Weekly recently wrote a piece that questioned whether or not Starbucks was write in sponsoring Nascar. Was Nascar the right choice for them? Did Nascar fans drink coffee? Read the article here.

He does bring up an interesting point. Does your company seek out customers in places that might not be typical? While we see certain customers frequenting Starbucks and other frequenting races on the weekend, could there be an unexplored market you haven’t yet tapped yet? What are other examples of companies reaching out to markets that aren’t typically suited for them, but have found success.

As the article points out, racing fans are some of the most loyal customers in the industry. What does Starbucks have to loose from reaching out and investigating a new market? They’re both potentially letting new customers know about their brand and showing returning customers that they’re a diverse brand.