“People may take a job for more money, but they often leave it for more recognition.” – Dr. Bob Nelson, best-selling author and motivational speaker
According to Total Customer Experience Leaders Summit (TCEL) session speaker Janet LeBlanc, “Customer-centric companies know how important it is to reward and recognize their employees.” Creating a relevant story with the employee at the center of the recognition goes a long way to unlock higher performance and engagement.
A story that lacks a unique perspective will create the opposite effect as described in “How to Ruin an Employee’s Big Moment” by Jeff Haden.
Great recognition uses great storytelling as its foundation. Learn how to effectively recognize your employees in “Transforming Company Culture through Storytelling” by Darcy Jacobsen.
Join me in Miami next week (April 9-11) for TCEL and hear more about employee recognition from Janet LeBlanc during her session, “Employee Recognition Programs Energize and Strengthen Customer-Centric Organizations.”
To learn more about the event and register, go to http://www.iirusa.com/totalcustomer.
Stay connected with TCEL:
- twitter.com/TotalCustomer #TCEL14
- linkedin.com/Total Customer Experience Leaders
Peggy L. Bieniek, ABC is an Accredited Business Communicator specializing in corporate communication best practices. Connect with Peggy on LinkedIn, Twitter, Google+, and on her website at www.starrybluebrilliance.com.