In anticipation of our 2013 event, I recently spoke to keynote speaker Chris Frank, Vice President, American Express, Author, Drinking From the Fire Hose.
As a “business person first and an author second” Frank has created an actionable resource for professionals challenged by the deluge of data now available to them. Listen to the podcast here to learn more about the book, Frank’s predictions for the future of ‘Big Data’ and more.
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Visit our website to download the 2013 brochure, learn more about the event, or register.
Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She is the voice behind the Total Customer Experience Leaders Summit on Twitter, Facebook and LinkedIn. She may be reached at email@example.com