Where Are You on the Community Maturity Model?

During a session called “Getting it right the first time: stories from community pros,” co-founder Jim Storer of The Community Roundtable showed us this handy-dandy chart that measures “community maturity.”

You can read more about it at the Community Roundtable website (there’s also a high-res version you can download), but in essence it illustrates the evolution companies experience from hierarchically-organised to primarily network-organised.

It’s interesting. Where’s your brand?