I came across a recent article that looked at how Spirit Airlines has begun charging for carry on luggage in addition to checked luggage. While they charge for checked bags, this new rule allows for individuals to carry anything on that will fit under the seat, but charge for anything that must go in an overhead bin.
While customers were clearly not in mind when this decision was made, who much will it affect those already flying Spirit Airlines? This is a budget airline, so fliers do fly it in order to save their money. So will they be willing to spend a few extra dollars to bring a bag on board? Or will this new fee result in customers looking to other airlines? They may be able to spend the same amount of money on another airline and carry their luggage on.
What do you think a decision like this does for the customer?
Read the full reaction article from Brent Batten here.