Vanessa DiMauro has a fascinating look at social media policies in her recent post on CustomerThink.com. DiMauro warns that a social media policy should be implemented across an organization as soon as possible. This will arm the organization with a set of procedures and policies that can keep everyone on the same page with regard to corporate communication. DiMauro offers a few tips on what to consider when formulating at social media plan.
Some questions to consider when formulating a plan:
What is your company culture like? Make sure that the social media policy reinforces company culture – an informal organization will have a different policy than, say, a government agency.
For more information on creating a social media plan, we encourage you to check our DiMauro’s post in its entirety.
Learn more: Why You Need A Social Media Policy in 2010