With the North American Conference On Customer Service approaching, we would like to introduce you to the speakers we will have at our event. This year, NACCM will take place from November 16 ‘ 19, 2008 in Anaheim, California at the Disneyland Hotel. Today, we’d like to introduce you to Keith Ferrazzi. Keith Ferrazzi is currently the CEO of Ferrazzi Greenlight, and author of ‘Never Eat Alone: And other Secrets to Success, One Relationship at a Time’. Keith Ferrazzi received his bachelors degree from Yale, and his MBA from Harvard. Since then he has been given many accolades for his formula on success through relationships. Forbes and Inc. magazines have both nominated him as one of the worlds most ‘connected’ people. One of his achievements include, being the youngest chief marketing officer in the Fortune 500, which led to a Stanford Business School case study regarding his success. Recently Keith Ferrazzi was interviewed by this blog. When asked about his popular presentation, he stated that ‘Relationship for revenue growth he mentioned that ‘It’s the power of relationships that can help you grow your company’s success ‘ whether by connecting with new markets, developing new products, or increasing productivity. Having great products isn’t enough anymore on its own. You also need the ability to bring unique value to the relationships you have with your clients, beyond the business transaction.’ As previously mentioned Keith Ferrazzi is author of ‘Never Eat Alone: And Other Secrets to Success, One Relationship at a Time’. He also maintains a blog that is a discussion forum regarding his philosophies. To learn more about him, visit his website, or his company website Ferrazzi Greenlight. For another preview on Mr. Ferrazzi enjoy the video below. Also stay tuned for an exclusive webinar by him coming in September. We invite you to come see Keith Ferrazzi at NACCM as he presents on Tuesday, November 18th, Relationships for Revenue Growth. Be sure to look for another speaker’s profile next week.